NDIS Policies
NDIS Policies | DryFlush Australia
At DryFlush Australia, we are committed to supporting individuals with disabilities by providing accessible and innovative portable toilet solutions. The Laveo DryFlush is a waterless portable toilet that contains waste in a replaceable liner after each powered flush to help control odours. Suitability depends on the person's needs, available space, safe access and suitable waste disposal.
Our Commitment to Accessibility
We understand the unique challenges faced by individuals with disabilities and are dedicated to ensuring that our products are easy to use, reliable, and promote independence. The Laveo DryFlush offers familiar toilet comfort and one-button operation. Ask your occupational therapist or support professional to assess transfers, seating height and any accessories needed for your individual circumstances.
Our Policies and Procedures
The policies and forms below explain how DryFlush Australia receives feedback, handles complaints and manages incidents. You can ask for help, involve an advocate or contact us directly by phone or email.
Why Choose DryFlush for NDIS Participants?
- Easy to Use: One-button operation; individual abilities and support needs should be assessed.
- Portable & Compact: An option for suitable home, travel or temporary settings. Check the dimensions and safe transfer space.
- No Plumbing or Flushing Water Required: Plan for battery charging, refill changes, routine cleaning and suitable waste disposal.
- Waste Containment: Each powered flush contains waste in the liner to help control odours. Routine cleaning remains necessary.
Explore how DryFlush portable toilets can improve independence and comfort for individuals with disabilities. We’re here to support you in finding the best solution for your needs. Contact us today for more information or to discuss your NDIS options.
How to give feedback or report an incident
You can use the forms below or contact us directly. Email kevin@dryflush.com.au or call 1800 844 962, Monday to Friday, 9 am to 5 pm Queensland time (AEST). We can help you complete a form. If anyone is in immediate danger, call 000.
Download the relevant PDF and complete it using a compatible PDF reader, or print it and write by hand. Save your completed copy before emailing it to us, or post it to DryFlush Australia, 51/76–84 Waterway Drive, Coomera QLD 4209. You may report anonymously.
We're here to help
At Dry Flush Australia, we are committed to providing quality products that improve the lives of NDIS participants and their carers.
If for any reason we fall short of providing a great experience to you as an NDIS participant, please use the links below to review our NDIS policies and then let us know via the forms provided.
We promise to be respectful, fair, prompt, and thorough in resolving any issues that may arise and we genuinely value your complaints and feedback.